Shipping policy
At OLD SCHOOL THREADS, we're committed to getting your order to you as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days after payment has been confirmed. Orders are not shipped or delivered on weekends or public holidays.
Shipping Times
Estimated delivery times may vary depending on your location:
South Africa: 2–7 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, including customs delays or courier disruptions.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected delivery method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. OLD SCHOOL THREADS is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Delayed or Lost Orders
While we work with trusted shipping partners, delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact us and we will assist in resolving the issue.
International Duties and Taxes
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: info.oldschoolthreads@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM